The Business Value Chain

The Company is committed to be integrated renewable energy, equipment, electrical, and hemp and cannabis business operator, using modern technology and innovation to develop infrastructure that is strong and sustainable, enhancing the quality of life and good health by involving all stakeholders from upstream to downstream and importantly contribute to the long-term value of the Company. The Company has analyzed the 5 Business Value Chain to indicate the key stakeholders which lead to the expectation analysis and specified the guideline to satisfy the stakeholders expectation of the Company by ensuring efficient business operations and reducing potential risks and building good relationships with stakeholders sustainably.

The 9 groups of stakeholders include employees, business partners, customers, competitors, creditors, shareholders and investors, as well as the community, society, and environment, the public sector, the media and other organizations.

Stakeholder Engagement

Expectations
  • Reasonable welfare and remuneration compared with others companies in the same industry.
  • Necessary, appropriate and sufficient equipment to facilitate the work.
  • Official performance evaluation annually.
  • Promoting career advancement and working stability.
  • Appropriate and fair employee knowledge and skill development.
  • Take care of employees’ health, appropriate and safe working environment.
  • Opened for comments, opinions and suggestion Equitable treatment.
Goals, indicators, and communication channels

Target

  • Percentage of satisfaction from the corporate engagement survey is higher than the previous year.
  • Employee turnover is lower or same as the previous year.
  • Employee make progress and enjoy stability in their job.
  • Zero accident rate at work.

Indicators :

  • Satisfaction from corporate engagement.
  • Employee turnover rate compared to previous year.
  • Number of executives and employees who have been promoted.
  • The rate of accidents and injuries to the extent of missing work (LTIFR).

Communication channel :

  • Appropriate need survey in accordance with the business growth.
  • Corporate satisfaction and engagement survey.
  • Team building activities to encourage employee engagement.
  • Publicize news and activities through social networks, E-mail and Website.
  • Form 56-1 One Report
Responding to Stakeholders Expectations
  • Establish welfare committee.
  • Annual remuneration survey for appropriate benefit and welfare.
  • Arrange necessary, appropriate and sufficient equipment to facilitate the work and safe working environment.
  • Specify the standard guideline for working assessment with concrete, equitably and transparency.
  • Specify advance career path.
  • Provide/manipulate training course for develop and improve competency in accordance with the employee field and level.
  • Promote and build corporate engagement with employees through various activities and projects.
  • Annual employee corporate satisfaction and engagement survey.
  • Improve and develop opinion and reporting channel.
  • Establish Health, Safety and Working Environment Committee.
  • Promote working culture with respect of human rights.
Expectations
  • Fair, transparent and accountable procurement and bidding.
  • Corporate compentency development for sustainable growth on corporate compentency development. 
  • Manage accordance with the contract and agreement.
  • Product quality, delivery and full payment on time in accordance with the agreement.
  • Exchange knowledge for development of innovation and new way of working procedure.
  • Respecting each other’s rights and non-infringement of Intellectual Property.
  • Social and environmental responsible procurement.
Goals, indicators, and communication channels

Target

  • Percentage of business partner competency assessment is at very good level.
  • 100% of key supplier acknowledge in written the supplier code of conduct guideline.
  • Select supplier that support the public of Carbon Footprint of Product (CFP) not less than 2% from the total supplier.
  • 2% of environmental friendly procurement of the total office supplies.

Indicators :

  • Supplier performance and competency assessment is at very good level.
  • Number of key suppliers who agree in written with the Supplier Code of Conduct.
  • Ratio of suppliers support the public of Carbon Footprint of Product (CFP).
  • Ratio of environmentally friendly procurement for office supplies.

Communication channel :

  • Supplier Assessment Form.
  • Business meetings or seminars.
  • Channels for receiving feedback, including complaints, suggestions and opinions.
  • Form 56-1 One Report.
Responding to Stakeholders Expectations
  • Conducting Supplier Code of Conduct and officially promulgated within the organization, and communicate to business partners.
  • Arrange meeting, create a clear understanding and activities with suppliers.
  • Knowledge sharing by specialists to develop sustainable growth with supplier.
  • Delivery products under specified time, full payment on time with correct and complete that adhere with the contract terms.
  • Visit business suppliers and listen to opinions and suggestion.
  • Treat business suppliers with equality and fairness.
  • Promote Green Procurement with environmental friendly.
  • Effective supply chain management to prevent and mitigate risk that impact social and environment.
  • Conducting an assessment of key trading partners and assessing supplier risk annually to prepare a relationship development plan with partners.
Expectations
  • Products and services with quality and safety standards.
  • Delivery of products and services under specified conditions and times.
  • Providing pre-sales an post-sales such as methods or prodecures for using the product, proper consultation, assistance and customers visit.
  • Products and service with reasonable price.
  • Maintain and protecting customers confidential information.
  • Efficiency operation meet international standards and not effect to the society, social and environment.
Goals, indicators, and communication channels

Target

  • Percentage of customers satisfaction with products and services are higher than previous year.
  • No customers complaints.

Indicators :

  • Customers satisfaction survey on goods and services.
  • The number of complaints.

Communication channel :

  • Channels for receiving feedback including complaints, suggestions, and opinions on the use of goods and services.
  • Customers satisfaction survey
  • Visits, meetings, training/seminars.
  • Form 56-1 One Report.
Responding to Stakeholders Expectations
  • Provide high-quality, safety, and observable products and services.
  • Inspect and control the production of goods and services to meet international standards.
  • Set up a quality assurance system throughout the supply chain from the raw material to the customers’ hand.
  • Employee professional training, serving efficiency services to meet with customer’s need.
  • Set the price of goods and services at a price that is appropriate with the quality and provide information to customers with transparency.
  • Continuously research and develop products with suitable and modern technology and innovation with safety.
  • Strictly abide by the agreements given to the customers.
  • Increasing appropriate and modern channels to the products and services
  • Development of the innovation of renewable energy or clean technology for establishing products and services to prevent and mitigate risk that impact social and environment.
  • Promote and support raw materials that environmental friendly.
  • Customers satisfaction survey resulted for sustainable development.
  • Conducting Personal Data Protection Act (PDPA) Policy.
Expectations
  • Conduct buiness with transparency, honesty, and ethical competition with fairness and comply by law.
  • Not infringing on copyright or intellectual property rights.
  • Meeting and discussion occasionally. 
Goals, indicators, and communication channels

Target

  • No complaints about copyright infringement issues.

Indicators :

  • Number of complaints about copyright infringement issues.

Communication channel :

  • Business seminars
  • Website
  • Form 56-1 One Report
Responding to Stakeholders Expectations
  • Treat competitors fairly, ethical consideration, not infringing on copyright or intellectual property right and comply with the law.
  • Develop communication channels for discussion.  
Expectations
  • Fully and timely pay the debt as specified.
  • Compliance with conditions and contractual agreements.
  • Manage risk in a secure manner to ensure business continuity.
  • Manage correctness of the financial information and to publicize to the public.
  • Manage abilities for challenging opportunities.
Goals, indicators, and communication channels

Target

  • Comply with conditions and contractual agreements

Indicators :

  • Comply with conditions and contractual agreements

Communication channel :

  • Meeting to mutually clarify terms and conditions.
  • Website
  • Form 56-1 One Report
Responding to Stakeholders Expectations
  • Discuss or meeting to achieve mutual conclusion on the terms and conditions.
  • Exchange knowledge on risk management and communicate the correct and complete information continously.
  • Publicize transparency and complete information continuously.
Expectations
  • Effective good corporate governance and risk management.
  • Business growth steadily and profitable.
  • Return on investment (dividend and share price differential) from good and sustainable operations.
  • The operation of the business is successful according to the objectives.
  • Respect the fairness and retain equal treatment.
  • Disclosure of the Company’s information based on facts, correctness, completeness, transparency and timely decision making.
Goals, indicators, and communication channels

Target

  • The satisfaction survey result for investor activities ranges from good to very good.

Indicators :

  • The results of the satisfaction survey for investors activities.

Communication channel :

  • Annual meeting or announcement of business plans and business intentions.
  • Website
  • Form 56-1 One Report
  • Shareholders meeting
Responding to Stakeholders Expectations
  • Operate the business under the principles of good corporate governance and follow the annual business plan.
  • Creating sustainable and balance operating results with risk management concisely.
  • Creating trust and appropriate highest return on investment.
  • Disclosure of business operation and results with transparency and completeness continuously.  
Expectations
  • Business operation that friendly to environment and society.
  • Promote knowledge and understanding of the renewable energy and innovation help to manage the resource and environment in the community to the communities.
  • Giving priority to safety, impacts on communities and environment.
  • Promote and support activities that benefit to the communities.
  • Participate to develop community, economic, society and environment in the communities.
  • Employ persons with impairment and persons from nearby comminity.
  • Non-violation of human rights.
  • Discussion and survey for opinions and need from community and society annually.
Goals, indicators, and communication channels

Target

  • Percentage of community satisfaction for business operation.
  • No complaints from the community and society.
  • Greenhouse gas emissions are reduced compared to previous year.

Indicators :

  • The results of the community satisfaction.
  • Number of complaints from community and society.
  • The amount of the carbon dioxide emissions

Communication channel :

  • Channels for receiving feedback including complaints, suggestions, and opinions.
  • Assessing level of engagement with business and place of operation.
  • Website
  • Form 56-1 One Report
Responding to Stakeholders Expectations
  • Establish Company’s sustainability development working group and sub-working groups.
  • Publicize the information and understanding of business processes, technology, and innovation, as well as other knowledge that is valuable to society through the website, activity organizing, and other channels.
  • Innovation and clean technology development to reduce the effect to the community and environment.
  • Assessing the community impact before and after conducting business operations with environment responsibility and biodiversity.
  • Onsite survey for opinions, suggestion and monitor on the effect to the community regularly.
  • Support and promote the activity with the community.
  • Manage resource from the upstream to reduce the amount of waste that effect to the society and environment.
  • Applying the 8R guidelines for maximum benefit of using resource to reduce waste leading to Net Zero waste.
  • Arrange channel for receiving feedback, including complaints, suggestions and comments.
  • Promote an environmentally responsible operating culture, energy saving and reduce greenhouse gas emissions throughout the organization.
Expectations
  • Operate in accordance with relevant laws and regulations.
  • Promote the good corporate governance comply with the business ethics.
  • Anti-Benefit and Corruption Claims.
  • Payment of taxes and fees in full and in timely manner.
  • Cooperation and support in various fileds.
  • Manage claims efficiency.
Goals, indicators, and communication channels

Target

  • Comply with regulations of the public sector.
  • Promote and participate public sector activities.

Indicators :

  • Activities incorporated with public sectors.

Communication channel :

  • Visits, meetings, trainings/seminars.
  • Verification and inspect following the standards.
  • Arrange activities incorporated with public sectors.
  • Form 56-1 One Report
Responding to Stakeholders Expectations
  • Operate business under good corporate governance and in accordance with relevant laws and regulations.
  • Disclose information with transparency and regularly.
  • Join the anti-corruption network.
  • Carry out tax matters according to relevant laws and regulations.
  • Cooperate and support activities and operations at the national level.
Expectations
  • Communicate corporate news with accuracy, timely, timely manner and neutrality and benefit to the society.
  • Operate business with responsibility to economy, society and environment.
  • Having concrete operation according to policies and measures to manage impacts arising from business operations.
  • Participate and have good relationship with media and other organizations.
Goals, indicators, and communication channels

Target

  • The news presented internally in an accurate, timely, and timely manner.

Indicators :

  • Amount of news presented within the Company with accuracy, speed and timeliness.

Communication channel :

  • Annual General Meeting of Shareholders or announcement of business plan and intentions and activities on listed companies meeting with investors (Opportunity Day).
  • Channels for receiveing feedback including complaints, suggestions and comments.
  • Website
  • Form 56-1 One Report
Responding to Stakeholders Expectations
  • Submit actual and netural operational information regularly after completion of operation.
  • Submit information that is helpful to society or general public as well as establish working group and sub-working groups for organizational development toward sustainability.
  • Publicize the information and understanding of business processes, technology, and innovation, as well as other knowledge that is valuable to society through website, activities organizing, and other channels.

Input Factor

1
Financial Capital
  • Operating expenses: 5,846.01 million baht
  • Total Assets: 32,331.46 million baht
2
Production Capital
  • Over 5,000 trusted manufacturers and power suppliers
  • Total capacity of 600 MW
  • Production capacity from solar energy at 515 MW
  • Production capacity from wind power at 85 MW
3
Manpower capital and intellectual capital
  • Total number of employees: 1,219 people
  • Potential development at 5.61 hours/person/year
  • Caring and promoting safety and working environment
  • Technology development and innovation
4
Social and Relations Capital
  • Community relations and trust
  • Engaging with stakeholders
  • Business cooperation
  • Relationship with partners
5
Natural Capital
  • Electricity consumption within the organization amounted to 4,225.14 megawatt - hours.
  • The amount of water used within the organization is 61,056.87 cubic meters.
  • Renewable and non-renewable natural resources

Results

For a Growing Business
Total income
9,515.10 Million Baht
Net Profit
3,014.38 Million Baht
Earnings per share
0.34 THB/Share
Generating electricity from solar energy with a total capacity of
515 MW
Generating electricity from renewable energy with a total capacity of
600 MW
Generating electricity from wind power with a total capacity of
85 MW
For a Livable Society
Employee satisfaction and engagement with the organization at
86.83%
Employee turnover rate at
1.54%
34
Promoted employees
Create participation with communities around the establishment at
80%
An average score of overall satisfaction & community engagement at
74.94%
No significant complaints
about the community
Develop Smart City projects for a better quality of life on
Smart Energy
Develop battery projects and
Virtual power plants
For a Sustainable Environment
The total amount of greenhouse gas emissions of the organization is
5,445
tons of carbon dioxide equivalent.
The amount of Carbon Credit from renewable energy produced is
951,192
tons of carbon dioxide equivalent.
481,778 RECs
of renewable energy production certificates
The amount of waste managed according to 3Rs was at
98.67%
The amount of electricity consumption from renewable energy is
98,282.45 kWh
The amount of circulating water used in the organization is
138 Cubic Meters